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PRIVACY POLICY

PRIVACY POLICY

 

Last Updated:  June 29, 2026

This Privacy Policy describes how Kelly Grimes Notary ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our mobile notary services, Remote Online Notarization (RON) platform, or visit our website kellymobileremote.com.

 

1. Information We Collect

We collect information necessary to perform legal notarial acts, verify your identity, and deliver services.

  • Personal Identifiers: Name, physical address, email address, and phone number.

  • Identity Verification Data: Biometric data (facial scans used during RON credential analysis), government-issued ID copies (driver’s license, passport), and Knowledge-Based Authentication (KBA) answers.

  • Document Data: The contents of the documents you provide for notarization, including electronic signatures.

  • Audio-Visual Recordings: Complete video and audio recordings of Remote Online Notarization sessions, which are strictly required by state law.

  • Payment Information: Billing address, credit/debit card numbers, or other digital payment details processed through secure third-party processors.

 

2. How We Use Your Information

We use your data strictly to execute legal services and maintain state compliance.

  • Service Delivery: To schedule travel for mobile services, verify identities, and facilitate secure electronic signings.

  • Legal Compliance: To maintain official, state-mandated notary journals and secure RON audio-visual archives.

  • Security: To prevent fraud, authenticate users, and ensure secure digital connections during sessions.

  • Transactions: To process payments and provide receipts.

 

3. Data Retention and Storage

Your data is stored and kept securely according to strict legal timelines.

  • Notary Journals: Physical and electronic journals are retained for the period required by state law (often 5 to 10 years, or permanently depending on your jurisdiction).

  • RON Video Recordings: Audio-visual recordings of online sessions are stored securely for the exact duration mandated by state regulations.

  • Security Measures: We use industry-standard encryption for electronic data, secure servers for cloud hosting, and locked physical storage for paper records.

 

4. Information Sharing and Disclosure

We respect your privacy and do not sell your personal data. Your information is shared only under these conditions:

  • Technology Partners: With certified RON platforms and software providers solely to execute the digital notarization.

  • Legal Obligations: When required to comply with subpeonas, court orders, or audits by the Secretary of State or governing notary authorities.

 

5. Your Rights

Depending on your location, you may have the right to look at, correct, or request the deletion of your personal information. Please note that we cannot delete information, journal entries, or video recordings that we are legally required to retain under state notary laws.

 

6. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:

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